Privacy Policy
Updated: January 2023
We’ve updated our privacy policy to provide clear and direct language
surrounding the information we collect, what we use it for, and the few
situations in which we share it with others.
We want you to use Studioworx products and services secure in the knowledge
that we take your privacy seriously and that we’ve implemented fair and
ethical information practices.
In this Privacy Policy (“Policy”), we describe how we collect, use, and
disclose information that we obtain about visitors to our website at
Finelightmedia.com or at other publicly available websites we operate
(collectively, the “Sites”), as well as in connection with the products and
services available through our secure, online services platform
(collectively, our “Services”). Sites and Services may be used
interchangeably. By using our Sites or Services, you agree to the terms and
conditions of this Privacy Policy. This Policy only applies to Personal
Data (as defined below) and other information collected by us from: (i)
visitors to our Site and users of our Services, and (ii) job applicants. To
make it easy for you to navigate and understand our data practices, use the
links to find the section relevant to you.
Scope
Studioworx Contemporary Art Ltd (“Studioworx”) is the operator of our Sites
and the controller of data collected from you by our Sites and through our
Services. With respect to the use of our Services by EU data subjects, we
are either a controller or processor of your data, depending upon the
circumstances that give rise to our processing of your data. Studioworx is
a registered company in the United Kingdom.
Collection of Personal Data
“Personal Data” are data elements that identify you as an individual or
relate to an identifiable individual. We collect Personal Data (including
‘personal information’) in accordance with law and this Policy. Examples of
such data are:
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Name
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Postal address
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Telephone number
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Email address
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Language preference
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Geolocation information
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Social media account ID, profile photo and other data publicly
available, or data made available by linking your social media and
accounts
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Pictures, audio files, or videos you submit, including pictures of
yourself
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Credit card and billing information (if you submit payment for
Services)
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Credit and Financial information in limited circumstances
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Information about your device, network and internet connection, such as
your IP address, or other device ID (UUID)
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Device type, operating system type and version, and browser type and
version
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Information about your usage of our site including the pages and files
viewed and referrer URL and exit pages
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Information about your calls to us including phone numbers and
recordings
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Other information you provide or create, such as comments you make on
articles and blogs or posts in community forums
How We Collect Personal Data
We collect Personal Data in a variety of ways as described below.
Directly From You
We may ask you to provide Personal Data for various reasons. As a
prospective customer of our Services, when you contact us or request
information about our Services, we ask you for contact information such as
your name, email address, phone number, geographic and job information or
title. We also collect similar information from you when you sign up to
receive our newsletters or other offers.
We may ask you for similar and additional information at other times, such
as when you apply for a job through our Sites or contact our customer
service team.
You may also provide us your personal information when you sign up for a
webinar, download a whitepaper directly on our Sites or from one of our
Advertising partners, or complete a “contact us” form on our Sites.
We also collect Personal Data that employees, contractors, or clients
provide to us when they register for access to the Studioworx platform. The
information we may collect includes name, address, company name, location,
email address, phone number and account password.
Information Uploaded to the Services
Occasionally we allow users of our Services to post content or upload
information and materials to the Site and Services, including pictures,
documents, records and any other materials. In those cases, we may require
you to accept additional terms before we publish your submissions. If you
post content or upload information or materials to our Site or Services, we
may use this content to provide the Site and Services to you and other
users, and we may share this content publicly, subject to any additional
terms upon which we may agree.
From Third Party Sources/Clients
Through our Sites and Services, we may receive information, including, with
your consent where required, from third party providers and sources that,
alone or in combination with other information, could be used to identify
an individual, including you.
We do not control the privacy practices of these third parties that we
collect information from.
We also may receive your personal information such as name, business email,
company and job title, from trade shows or other similar events that we
sponsor or from third parties that provide such information. We use this
information to send marketing messages to you as described below.
Information Automatically Collected
We automatically collect information about your use of our Sites and
Services, including through cookies, web beacons, and other data collection
technologies designed for use with websites, internet services or mobile
devices or apps that you use. We may combine this information with other
information we collect about you. If you can be identified from this
information, for example by combination with other pieces of information,
then we will treat this information as Personal Data. Please see our
Cookies policy
for more information the information below to learn more about how we use
cookies and other data collection technologies, and how you can control
such uses.
This information can include your browser type and operating system, your
IP address, the length and times of day you use our Sites or Services, and
the referring URL or webpage that led you to our Sites or Services.
We also use this technology to record your preferences, track the use of
our products and your exposure to our online advertisements. We may also
use these technologies to monitor traffic, improve the products and make it
easier and/or relevant for your use. For example, we may recommend articles
similar to the ones you’re reading or display advertisements that you
haven’t already seen.
What Kinds of Cookies Do We Use?
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Analytics cookies
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Advertising cookies
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Essential cookies
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Functionality cookies
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Social Media cookies
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To help us make e-mails more useful and interesting, we often receive a
confirmation when you open e-mail from us if your computer supports
such capabilities. You can opt out of receiving emails or other
electronic marketing communications from us, other than emails related
to your use of the Services or management of your account. Please see
the Your Choices section below.
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We might also use a pixel tag which is a small graphic file that allows
us and third parties to monitor the use of the Sites and Services and
provide us with information based on your interaction with the Sites,
Services and e-mails. These tags may collect the IP address from the
device which you loaded the page, your browser type, and other data.
Pixel tags are also used by our third parties to collect information
when you visit our Site, the links and other actions you take on our
Site, and we may use this information in combination with cookies to
display targeted advertisements.
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Other data technologies may be used that collect comparable information
for security and fraud detection purposes.
For more information, please see our Cookie Policy.
Use of Personal Data and Other Information
We use the Personal Data collected for a number of purposes as described
below.
To Provide our Services
Studioworx uses your information, including Personal Data, for the
following purposes:
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Provide you with access to the content and services we produce;
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Analyse demographic or behavioural data to improve or personalise the
products we offer to you;
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Provide you with more relevant advertising content;
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Post your user generated content and comments to the sites as you
request;
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To respond to any emails or requests you directly make to us;
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For our own marketing and retargeting purposes by tracking preferences
which allows us to create new services, features and content that may
be more personalised to your interests;
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For our statistical, research, recordkeeping, and reporting purposes to
understand trends related to our offerings and services;
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To monitor our products for compliance with our Terms of Use;
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To protect the security of our network and to monitor abuse and prevent
illegal activities and fraud;
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To comply with the law;
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For any other purpose identified at the time of collection.
We will not use the information provided to us in ways unrelated to the
ones described above without notifying you first and getting your consent
where required.
If you are a new customer, Studioworx will only contact you when you have
provided consent.
To Communicate with You
We use the information that we collect when you visit our Sites or sign up
for our Services to respond to questions, comments or requests for
information from us and to send applicable and personalised marketing
messages in accordance with this Privacy Policy and applicable laws. These
marketing messages may include emails, texts, online advertisements, or
phone calls. Written marketing related communications to you will contain
instructions on how to unsubscribe from receiving them. See more on how to
opt out in the Your Choices section below.
When you send email or other communications to us, we may keep those
communications and use the Personal Data they contain in order to process
your questions, respond to your requests and improve our Sites or Services.
In particular, we may use your email address to communicate with you about
our Services, such as to provide you with support.
Other Uses of Data
We may anonymise, de-identify and/or aggregate the information that we
collect and use such anonymised, de-identified and/or aggregated data for
our own business purposes, including but not limited to sharing anonymised
or de-identified data with our current and prospective business partners,
clients, service providers, affiliates, agents and other third parties for
commercial, statistical and market research purposes, for example to allow
those parties to analyse patterns among groups of people, and conducting
research on consumer demographics, interests and behaviour.
We use Personal Data and other data for data analysis, security and fraud
monitoring and prevention, product development and testing, improving or
modifying our Sites and Services, analysing website traffic patterns and
behaviours, statistical and survey purposes, determining the effectiveness
of our promotional campaigns and operating and expanding our business
activities.
How We Share Your Information
Studioworx does not share your personal information with others except as
indicated within this policy or when we inform you and give you an
opportunity to decline or opt out of having your personal information
shared. Studioworx may share your information, including Personal Data, in
the circumstances described below.
Clients & Partners. For users in the United States, as a part of our
Services, if we create joint or co-branded whitepapers, webinars and other
forms of content with third parties, we will inform you who the Partner is
when we offer such content. If you opt-in to receive joint or co-branded
Partner content, we may provide your information to these third parties
& partners for use in marketing and in designing or providing their own
services and to send you information about their products or services. If
you don’t want us to send your information to the third party, you should
not sign up for this joint or co-branded content. You should contact the
other third party directly who may already be sending you messages in order
to request that these communications stop, and to review their privacy
policies.
Third Party Data Sources. We share your information with third party data
sources to verify the accuracy of the information you provide to us, like
your email address, and to request information about you.
Aggregate and Anonymised Information. We may share aggregate information or
anonymised and/or de-identified information about users and prospective
users of our Sites and Services with third parties for marketing,
advertising, research or similar purposes.
Service Providers. We share information with our third party vendors and
service providers to perform certain functions on our behalf, such as
hosting specific portions of the Service, maintaining databases, helping us
collect job applications, delivering content, sending emails on behalf of
our customers and for our own marketing communications, using text
messaging services for multifactor authentication protocols, administering
content, mailing information, processing payments or otherwise operating
the Services or the Sites.
Business Transfers. If we are acquired by or merged with another company,
if all or some portion of our assets are transferred to another company, or
as part of a bankruptcy proceeding, financing due diligence,
reorganization, or receivership, we may transfer the information we have
collected from you to the other company or bankruptcy trustee or
administrator.
In response to Legal Process. We may disclose the information we collect
from you in order to comply with the law, a judicial or regulatory
proceeding, court or governmental agency order, or other legal process,
such as in response to a court order or a subpoena.
To Protect Us and Others. We may disclose the information we collect from
you where we believe it is necessary to investigate, prevent, or take
action regarding illegal activities, suspected fraud, situations involving
potential threats to the safety of any person, violations of our Terms of
Use or this Privacy Policy, or as evidence in litigation in which
Studioworx is involved.
Links to Other Websites
Our Sites and Services may contain links to other content and websites not
operated or controlled by Studioworx (“Third Party Sites”). The privacy
practices described in this Privacy Policy do not apply to Third Party
sites or any linked content. By providing these links we do not imply that
we endorse or have reviewed these sites. Please contact the operators of
Third-Party sites directly for information on their privacy practices and
policies.
Security
Studioworx uses reasonable administrative, logical, physical and
organisational measures to safeguard your personal information against
loss, theft and unauthorised access, use and modification. Unfortunately,
no measures can be guaranteed to provide 100% security. Accordingly,
Studioworx cannot guarantee the security of your information. You should
take steps to protect against unauthorised access to your password, phone,
and computer by, among other things, signing off after using a shared
computer, choosing a robust password that nobody else knows or can easily
guess, and keeping your log-in and password private. We are not responsible
for any lost, stolen, or compromised passwords or for any activity on your
account via unauthorized password activity.
Access and Your Choices
Cookies
On most web browsers, you will find a “Help” section on the toolbar. Please
refer to this section for information on how to receive a notification when
you are receiving a new cookie and how to control cookies, including turn
them off. Please see the links below for guidance on how to modify your web
browser’s settings on the most popular browsers:
Note, however, that if you turn cookies off or reject our request to use
cookies, you may be unable to access certain parts of the Sites or Services
and you may not be able to benefit from the full functionality of the Sites
or Services.
To find out more about cookies and similar technologies, including how to
see what cookies and similar technologies have been set and how to manage
and delete them, visit www.allaboutcookies.org,
and/or the Digital Advertising Alliance’s (DAA) online resources at
youradchoices.com/control
, and/or the Network Advertising Initiative’s (NAI) online resources at
www.networkadvertising.org
, and follow the opt-out instructions there, or if located in the European
Union, visit the European Interactive Digital Advertising Alliance’s (EDAA)
Your Online Choices opt-out tool at www.youronlinechoices.com.
Opting out from one or more companies listed on the DAA Consumer Choice
Page, the NAI Consumer Opt-Out Page, or the EDAA Your Online Choices
opt-out page will opt you out from the delivery of interest-based content
or ads to you by the third parties participating in those opt-out services,
but it does not mean you will no longer receive any personalised
advertising through our Services or on our Sites or other websites. You may
continue to receive advertisements, for example, advertisements for which
you have given us consent, non-personalised advertisements or
advertisements based on the particular website that you are viewing (i.e.,
contextually based ads). Also, if your browsers are configured to reject
cookies when you opt out on the DAA, NAI or EDAA websites, your opt out may
not be effective. Additional information is available at these websites.
Third Party Analytics
We use automated devices and applications, such as Google Analytics, to
evaluate usage of our Sites and our Services. We also may use other
analytic means to evaluate our Sites and Services. We use these tools to
help us improve our Sites and Services, performance and user experiences.
These entities may use cookies and other tracking technologies to perform
their services.
Third Party Advertisers
We use third parties such as network advertisers to serve advertisements on
third-party websites or other media (e.g., social networking platforms).
This enables us and these third parties to personalise advertisements to
you for products and services in which you might be interested. Third-party
ad network providers, advertisers, sponsors and/or traffic measurement
services may use cookies, JavaScript, web beacons (including Pixel Tags or
clear GIFs), and other tracking technologies to measure the effectiveness
of their ads and to personalise advertising content to you. These
third-party cookies and other technologies are governed by each third
party’s specific privacy policy, not this one.
Opting out of email
We may send periodic promotional or informational emails to you. You may
opt-out of such communications by following the opt-out instructions
contained in the email. Please note that it may take up to 10 business days
for us to process opt-out requests. If you opt-out of receiving emails
about recommendations or other information we think may interest you, we
may still send you emails about your account or any Services you have
requested or received from us.
EU Data Subjects
This section applies if you are an EU data subject (for these purposes,
reference to the EU also includes the European Economic Area countries of
Iceland, Liechtenstein and Norway and, where applicable, Switzerland).
Studioworx is the data controller for processing Personal Data provided to
Studioworx in relation to the Sites and Services. Unless you have given us
your consent for our independent uses of your Personal Data or we have
another lawful basis for processing your Personal Data, we act strictly as
a data processor for Personal Data that we process through the Services, as
described under the “Information Collected Through our Services” section
above. For example, we process data on behalf of Clients in relation to
transactions you may be conducting or considering with them. We rely on the
following legal bases for processing your Personal Data:
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Processing of your Personal Data based on your consent for such
processing. You have the right to withdraw your consent, as further
described below.
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Processing of your Personal Data that you provide to us (such as your
name, email address, postal address, telephone number, company name and
role) when you request information about the Studioworx Services or
when you otherwise send inquiries about our Services and processing of
this data is necessary to respond to or implement your request prior to
entering into a contract with us or a data controller that is using our
Services.
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We use account-related data to set up accounts for users in the
Services and to administer and support those accounts (such as
usernames, email address and billing information), provide you with
access to the Services, contact you regarding your use of the Services
or to notify you of important changes to the Services. Such use is
necessary for the performance of the contract between you and our
clients or us.
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We may send you information by email or through other electronic
communications on our new products or services or other promotions if
you consent to receiving them. If you have not opted-in to these
marketing emails, we do this either because we are relying on an
exception to opt-in requirements or because of our legitimate interest
to promote the success of our business.
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Our use of data relating to your use of the Sites and/or the Services,
described above, is necessary for our legitimate interests in
understanding how the Sites and the Services are being used by you, to
improve your experience on it and our Service offerings.
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We also have a legitimate interest in aggregating and/or anonymising or
de-identifying the information that we collect through our Sites and/or
the Services and using this information for our business purposes, as
described above.
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When we process your Personal Data for our legitimate interests, we
make sure to consider and balance any potential impact on you, and your
rights under data protection laws. Our legitimate business interests do
not automatically override your interests – we will not use your
Personal Data for activities where our interests are overridden by the
impact on you, unless we have your consent for our processing
activities or those activities are otherwise required or permitted by
law. You have the right to object to processing that is based on our
legitimate interests, as further described below.
Subject to applicable law and reasonable steps that we may take to verify
your identity with respect to your requests, you have the following rights
in relation to your Personal Data:
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Right of access: If you ask us, we will confirm whether we are
processing your Personal Data and, if so, provide you with a copy of
that Personal Data (along with certain other details). If you require
additional copies, we may need to charge a reasonable fee.
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Right to rectification: If your Personal Data that we control is
inaccurate or incomplete, you are entitled to have it rectified or
completed. Note that we may not be able to rectify data obtained from a
third party such as a governmental agency or other data that we do not
control, and you will need to contact that third party directly. If we
have shared your Personal Data with others, we will tell them about the
rectification where possible. If you ask us, where possible and lawful
to do so, we will also tell you with whom we shared your Personal Data
so that you can contact them directly.
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Right to erasure: You may ask us to delete or remove your Personal Data
and we will do so in some circumstances, such as where we no longer
need it (we may not delete your data when other interests outweigh your
right to deletion, for example if we are required by law to keep it).
If we have shared your data with others, we will tell them about the
erasure where possible. If you ask us, where possible and lawful to do
so, we will also tell you with whom we shared your Personal Data so
that you can contact them directly.
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Right to restrict processing: You may ask us to restrict or ‘block’ the
processing of your Personal Data in certain circumstances, such as
where you contest the accuracy of that Personal Data or object to us
processing it. We will tell you before we lift any restrictions on
processing. If we have shared your Personal Data with others, we will
tell them about the restriction where possible. If you ask us, where
possible and lawful to do so, we will also tell you with whom we shared
your Personal Data so that you can contact them directly.
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Right to data portability: Effective 25 May 2018, you have the right to
obtain your Personal Data from us that you consented to give us or that
is necessary to perform a contract with you, to the extent it is
available. We will give you your Personal Data in a structured,
commonly used and machine-readable format.
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Right to object: You may ask us at any time to stop processing your
Personal Data, and we will do so if we are processing your Personal
Data for the Services, for direct marketing, or otherwise. However, if
we are relying on a legitimate interest to process your Personal Data
and we demonstrate compelling legitimate grounds for the processing we
may continue; or you may exercise your rights by contacting us as
indicated under “Contact Us”. Note you will be asked to verify your
identity when submitting a request.
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Rights in relation to automated decision-making and profiling: You have
the right to be free from decisions that we make based solely on
automated processing of your Personal Data, including profiling, which
produce a significant legal effect on you, unless such profiling is
necessary for entering into, or the performance of, a contract between
you and us, or with your explicit consent.
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Right to withdraw consent: If we rely on your consent to process your
Personal Data, you have the right to withdraw that consent at any time.
Your withdrawal of consent will not apply to or affect prior processing
of data that was processed prior to our receipt of your withdrawal of
consent.
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Right to lodge a complaint with the data protection authority: If you
have a concern about our privacy practices, including the way we have
handled your Personal Data, you can report it to the data protection
authority that is authorised to hear those concerns.
If you have an account with us, we may instruct you to exercise some of
your rights above through account settings or features, or by deleting your
account.
EU Data Subjects may contact us about these right at [email protected]
or at the address set out in the Contact Us section below.
International Data Transfers
Studioworx operates its site in the United Kingdom. If you are located in
another jurisdiction, you are notified that your information will be
transferred to, stored, and processed in the United Kingdom.
BY USING THIS SITE AND PROVIDING STUDIOWORX WITH INFORMATION, YOU CONSENT
TO THIS TRANSFER, PROCESSING AND STORAGE OF YOUR INFORMATION IN THE UNITED
KINGDOM. If you do not consent to this, you should not use our Sites or
Services.
It is important to note that the privacy laws in the United Kingdom may not
be as comprehensive as those in other countries such as the European Union
or the United States of America. Studioworx service providers use
appropriate safeguards for your Personal Data when transferred to and
processed in the United Kingdom.
Retention
Studioworx will retain Personal Data for the period necessary to provide
our Services or for the purposes for which it was collected, or as
otherwise required by our contracts or by law.
When determining how long we should keep data, we consider the length of
time we will have a relationship with you or our clients, and provide our
Services, whether there is a legal obligation that would require us to keep
the information for a specified period of time, the reasons why we process
your data, the risk of harm from unauthorised use or disclosure of your
Personal Data.
We may also anonymise or de-identify Personal Data so it would no longer be
associated with you and use such anonymized or de-identified data for
research or analytical purposes. If data is anonymised or de-identified, we
may use this data for as long as we have a legitimate business purpose for
such use, without additional notice to you.
Children Under 16
Our Services and Sites are not directed at children under 16 years of age
(or older where required by law), and we do not knowingly collect or
receive Personal Data from them. If we learn that we have received Personal
Data from a child whose age requires parental consent for processing, we
will delete the data. If you believe that we have received Personal Data
from a child whose age requires parental consent, you may contact us at [email protected].
Changes to this Privacy Policy
We may change this Privacy Policy at any time. We will post all changes to
this Privacy Policy on this page and will indicate at the top of the page
the modified policy’s effective date. We therefore encourage you to refer
to this page on an ongoing basis so that you are aware of our current
privacy policy. If required by the applicable law, we will notify you of
the changes. By continuing to use the Sites and/or the Services or
providing us with information following such a replacement Policy being
provided, you agree that you will be deemed to have agreed to be bound by
the Privacy Policy as changed.
Contact Us
If you have questions regarding our privacy policy, please contact us at: [email protected]
or write to us at:
Studioworx Contemporary Art Ltd
Suite 9a, Cringleford Business Centre
Intwood Road
Cringleford
Norfolk
NR4 6AU